Delivery & Shipping

We’re a small team dedicated to providing personalized service. Any inquiries or changes to your order can be made by contacting us promptly.

Orders are typically processed within 1 business day, though some may require extra time. We do our best to fulfill every order as quickly as possible, but in the event the item is out of stock, our team will contact you directly by email.

Once shipped, you will receive a confirmation email with tracking information.

Shipping Rates

Desi West offers worldwide shipping to all regions. Please note that delivery times may vary depending on various factors such as location and product availability.

  • Enjoy free standard shipping on all orders over $100 (before applicable taxes).
  • For orders below $100, standard shipping is available at a flat rate of $10.
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At Desi West, we are committed to providing an inclusive and accessible shopping experience for all our customers.

  • Personalized assistance available for all customers.
  • Alternative ordering options provided upon request.
  • Website designed with accessibility features.
  • Full support offered via email, phone, and chat.

Our customer support team is here to assist you every step of the way.

Committed to Excellence

At Desi West, we believe that every customer is entitled to a great experience.

While we strive for on-time delivery, unforeseen circumstances may occur. Contact us promptly for assistance with damaged or defective items.

Delivery & Shipping Questions

How can I track my order or check the delivery status?

Your order number is available in the confirmation email related to your order. You can also find order details in your My Account section.

For online orders, the following delivery options are available:

  • Delivered at a home/work address
  • Delivered in a pick-up location near you

You can choose your preferred delivery option during the checkout process.

Orders are typically shipped out within 1-3 business days with standard delivery. Delays may occur based on carrier and location.

If your order is delivered to the wrong address, track it via your account or the shipping confirmation email. Contact your carrier for assistance in changing the delivery address.