Orders & Payments
Desi West offers worldwide shipping to all regions. Please note that delivery times may vary depending on various factors such as location and product availability.
We strive to process and dispatch orders promptly, however some orders may take longer to receive than others due to various factors beyond our control.
Shipping & DeliveryOrders & Payment Questions
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the delivery status of your order. Additionally, you can find order details and tracking information in your My Account section.
Your order number is available in the confirmation email related to your order. You can also find order details in your My Account section.
Yes, we take the security of your payment information seriously. Our website uses industry-standard encryption and security protocols to protect your sensitive data during the checkout process. We employ secure payment gateways to ensure a safe and secure transaction environment.
We offer convenient payment methods for your orders, including:
- Apply Pay
- Google Pay
- PayPal Payments
- Stripe Payments
- Mastercard
- VISA
- American Express
- All major credit cards
Ensure your account information is accurate to facilitate delivery.
We understand changes may be necessary, and due to our quick shipping process, the window for cancellations is small. Contact us within 15 minutes of placing your order to request cancellation or to request modifications.
We will notify you via email regarding canceled orders. Common reasons include:
- Out of stock items
- Verification issues with billing/shipping details
- Duplicate orders
Contact us if you need further assistance.
During the checkout process, you can enter a discount code or gift card code in the specified area, and it will be applied to your order.